It is our pleasure to provide you with high quality products. Adesso stands behind the craftsmanship of our products and accordingly guarantee our work with the following warranty.

For us to assist you in a timely manner, we request that you inspect the product you have ordered thoroughly for defects, damage and/or missing hardware or components immediately upon receipt. We also suggest that you retain a record of purchase, such as a sales receipt, and the accompanying shipping paperwork

This warranty is applicable solely between Adesso and you, the original purchaser.

The warranty guarantees that the product you have purchased and all of its components are void of defects in material or craftsmanship. “Defects” are defined as any imperfection which may impair the proper use of the product.

Any product that is received with a manufacturer’s defect will have a 100% replacement. Individual parts will be replaced if possible, contact us for information.

This warranty is applicable only under conditions of normal use. The warranty does not cover defects caused by improper assembly or dis-assembly, defects occurring after purchase due to; product modification, intentional damage, accident, misuse, abuse or negligence, cosmetic damage, labor or assembly costs.

basyx® LIMITED 5-YEAR PROGRAM

The HON Company promises to repair or replace any basyx® by HON product or component that is found to be defective in material or workmanship within five (5) years from the date of original purchase so long as you, the original purchaser, still own it. This is your sole and exclusive remedy. This warranty is subject to the provisions below. It applies to product manufactured after July 1, 2004. Limitations: Upholstery on chairs is warranted for two years from date of purchase. Damage caused by the carrier in-transit is handled under separate terms. Exceptions: Pneumatic cylinders on chairs are warranted for so long as you, the original purchaser, still own the chair. Exclusions: This warranty does not apply and no other warranty applies to: Normal wear and tear, which are to be expected over the course of ownership. Modifications or attachments to the product that are not approved by The HON Company. Products that were not installed, used, or maintained in accordance with product instructions and warnings. Products used for rental purposes. Seating Usage Normal commercial use for seating is identified as the equivalent of a single shift, forty- (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner. A word about color variations, fabrics and finishes: The HON Company does not warrant the color-fastness or matching of colors, grains, or textures of covering materials. Customer’s Own Material (COM) Not available on basyx® by HON product.

TO THE EXTENT ALLOWED BY LAW, THE HON COMPANY MAKES NO OTHER WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE HON COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES. Notice to purchasers for home or personal use: Federal law does not permit the exclusion of certain implied warranties for consumer products. Therefore, if you are purchasing this product for home or personal use, the exclusion of implied warranties noted in the above paragraph does not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty applies only to products sold within the United States of America and the Commonwealth of Canada. To obtain service under this warranty: We are your basyx by HON Dealer, and we are your mutual partner in supporting your warranty requests. By following the procedures outlined below, you can be assured of the best level of service. Please note: Consent of The HON Company must be obtained before any warranty work is performed. To obtain consent, please take the following steps: Contact us at our toll free number, (877) 471-7902, within 30 days of discovery of the defect. Be prepared to affirm that you are the original purchaser of the product and to provide the serial number(s) from the product in question. We will gather all pertinent information regarding the claim, inspect the product, and contact a HON Company customer service representative. (Please allow a reasonable amount of time for inspection and review.) If The HON Company affirms that the product in question is eligible under the conditions of the warranty as stated above, the customer service representative or another representative of the Company will determine whether to provide replacement parts, authorize repairs, or replace the product.

BESTAR products are warranted to the original purchaser against defects in material or workmanship in the furniture for up to 10 years on all products. " Defect " as used in this warranty refers to any imperfections which impair use of the product.

This warranty is strictly limited to the repair or replacement of furniture components. BESTAR will repair or furnish a replacement component, subject to availability of stock, if the component is deemed defective under the terms of the warranty.  Assembly labor is not included.

This warranty applies under conditions of normal use and does not cover defects resulting from negligence, misuse, unreasonable exposure, or modification by the purchaser.

BESTAR reserves the right to request proof of purchase as well as other proof to document a warranty claim.

This warranty is not transferable.

The BESTAR warranty is valid in Canada and the U.S. only, excluding Alaska, Hawaii and Puerto Rico.

NORSTAR Office Products wants you to be happy with their products. When used and maintained properly, they will provide you with years of satisfaction.  NORSTAR chairs are warranted against manufacturing defects in material and workmanship for six years from the ORIGINAL DATE OF RETAIL PURCHASE with the following exceptions: Upholstery materials, foam, gas cylinders, wood components, control mechanisms and electronic components. Upholstery materials and foam are warranted against unusual wear or deterioration and gas cylinders, wood components, and controls against structural failure or unusual wear for EIGHTEEN months. All electronic components for the massaging units have a 90-day warranty period.

The warranty obligation is limited to the replacement or repair, at NORSTAR OFFICE PRODUCTS’ option, of defective parts and components. The warranty of this product is null and void if the product is subject to negligence, abuse, misuse, modification, accident, or if the customer does not perform the necessary maintenance outline below. The warranty is only rated for the original purchaser of the product and will not be honored if the product is resold. All warranties are for normal usage defined as a forty-hour workweek by persons weighing two hundred fifty pounds or less. Exceptions are the model B205 that is limited to one hundred fifty pounds. The B990, B999 which are limited to three hundred fifty pounds and the B670 which is limited to three hundred
pounds.

Should any component be found to be defective under normal single shift usage (eight hours a day), that component will be replaced free of charge. In order to get the replacement part, please contact the dealer from whom it was purchased for instruction on how to return the part for repair or replacement. Customers must be responsible for maintenance of this product including assembly, cleaning, and making sure all hardware is securely fastened.

This warranty applies only to the product; the manufacturer is not responsible in any way for loss, inconvenience or any other special or consequential damages caused by any product defect. This warranty is the only warranty applicable on all Norstar products. All other warranties, expressed or implied prior, are disclaimed.

NORSTAR casegoods are warranted against manufacturing defects in material and workmanship for one year from the ORIGINAL DATE OF RETAIL PURCHASE.

In order to provide you with timely assistance, please thoroughly inspect your furniture for missing or defective parts immediately after opening the carton. To receive a replacement or missing part under this warranty, call our Consumer Service Department TOLL-FREE at 1-800-950-4782. Please have your Model, Part, and Lot Numbers found in the instruction manual available for your reference. You will also need your sales receipt or other proof of purchase. Replacement part(s) will be shipped to you at no charge with Bush Industries assuming all shipping and handling expense.

All Bush Furniture is warranted to the original purchaser at the time of purchase and for a period of six years thereafter.

We warrant to you, the original purchaser, that our furniture and all its parts and components are free of defects in material or workmanship. "Defects" as used in this warranty, is defined as any imperfections which impair the use of the furniture product.

Our warranty is expressly limited to the replacement of furniture parts and components. For six years after the date of purchase, Bush Industries will replace any part described on the enclosed Furniture Parts List that is defective in material or workmanship.

This warranty applied under conditions of normal use. Our furniture products are not intended for outdoor use. The warranty does not cover:

1. Defects caused by improper assembly or dis-assembly
2. Defects occurring after the purchase due to product modification, intentional damage, accident, misuse, abuse, negligence or exposure to the elements
3. Labor or assembly costs

IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANT ABILITY, SHALL NOT EXTEND BEYOND THE DURATION OF THE WRITTEN WARRANTY STATED ABOVE, AND IN NO EVENT SHALL BUSH INDUSTRIES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT.

Some states do not allow a limitation on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.

IMPORTANT REMINDER: Please fill out and return your Product Registration Card promptly. Although not required, it will help us serve you even better in the future.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

Global warrants that all commercial products are free from defects in material and workmanship, for the life of the product, to the original purchaser.

Global will repair or replace, at Global’s option, as the sole remedy for any defect covered by the warranty. The warranty applies to products manufactured after January 1, 2011.

GENERAL COMMERCIAL SEATING

Global’s warranty for general commercial seating covers all chair components including pneumatic cylinders, bases, casters, glides, frames, arms, plastic seats, backs and other structural components.

Exceptions to the warranty for general commercial seating are as follows:

• Foam, textiles (as sampled on Global branded and textile program cards), mesh material and electrical devices, are warranted for five (5) Years
• Control mechanisms are warranted for twelve (12) Years

The warranty applies to single shift, standard commercial usage, defined as a standard eight (8) hour day, forty (40) hour week for users weighing up to 275 pounds.

HEAVY DUTY SEATING

Global offers products designed for multiple shift applications (24 hours a day / 7 days a week) and larger individuals weighing up to 350 and/or 500 pounds (depending on series and/or model). Global warrants these products for twelve (12) years to the original purchaser. All components (including control mechanisms, pneumatic cylinders, bases, casters, glides, frames, arms, plastic seats/backs, etc.) are covered for 24/7 applications under the warranty. The exceptions are foam and textiles, which are covered for five (5) years. Textiles on these products must exceed 100,000 double rubs for the textile portion of the warranty to apply. Heavy Duty product series that apply under this warranty currently include: Concord Executive 24 hour, Dexter/Dexter+, Granada TS, Malaga TS, Mallorca TS, Maxima II, Robust, Salute, Saxon, Stamina+, Truform TS and Yorkdale TS.

LIGHT USE SEATING

Global offers light use seating that is warranted for ten (10) years for the original purchaser. The warranty covers all components (frames, glides, and arms). The foam/textiles are warranted for five(5) years. The warranty on these light use series is for an eight (8) hour day, forty (40) hour week for users up to 200 pounds. Light use product series that apply under this warranty currently
consists of Galaxy and Key series.

TEXTILES

Global warrants Global branded textiles and Global carded textile programs inclusive of fabrics, vinyls and leather products for five (5) years. Global carded textile programs are currently with Momentum, Maharam, KnollTextiles, Designtex, Ultrafabrics, Dani and Spinneybeck. Global does not warrant COM (Customer Own Materials) or GPM (Global Purchased Materials) that are customer specified materials, or graded-in and purchased by Global for a customer. For GPM or COM products, please contact the textile supplier for performance information and warranty details.

SEATING WARRANTY SUMMARY

SEATING TYPE	COMPONENTS WARRANTY FOR ORIGINAL PURCHASER	USE TIME FOR WARRANTY COVERAGE	EXCEPTIONS
General Commercial Seating	Lifetime	8 Hours / 5 Days Per Week	Foam / Textiles / Mesh, Electrical Devices - 5 Years Control Mechanisms - 12 Years
Heavy Duty Seating	12 Years	24 Hours / 7 Days Per Week	Foam / Textiles - 5 Years
Light Use Seating	12 Years	8 Hours / 5 Days Per Week	Foam / Textiles - 5 Years

FILES, DESKS, MODULAR FURNITURE, TABLES, PANELS & ACCESSORIES

Global warrants all components of metal storage and filing, laminate and wood veneer desks, laminate and wood veneer tables, metal leg components and panels for the lifetime of the product to the original purchaser.

Exceptions to the warranty for Files/Desks/Tables and Panels are as follows:

• Electrical devices, panel and tackboard textiles, adjustable keyboard mechanisms/lecterns/coat trees and task lights – five (5) Years
• Folding tables (laminate and Lite Lift II models) – one (1) Year

PRODUCT TYPE	COMPONENTS WARRANTY FOR ORIGINAL PURCHASER	EXCEPTIONS
Metal Storage and Filing	Lifetime	None
Laminate / Wood Veneer Desks and Modular Furniture	Lifetime	Tackboard Textiles , Electrical Devices, Task Lights - 5 Years
Boardroom, Conference and Training Tables	Lifetime	Electrical Devices - 5 Years
Panels	Lifetime	Panel Textiles, Electrical Devices, Task Lights - 5 Years
Coat Racks and Lecterns	5 Years	None
Folding Tables (Laminate & Molded)	1 Year	None

GLOBAL’S WARRANTY DOES NOT APPLY (FOR ANY PRODUCT CATEGORY) TO THE FOLLOWING:

• Failures due to wear and tear
• Failures which result from negligence, abuse, accident or misuse
• Failure to apply, install or maintain products according to Global’s written instructions and warnings
• Modifications, attachments or repair methods not approved by Global
• Damage caused by a carrier in transit, or delivery/installation contractors
• The matching of colors, grains or textures (wood, leather, etc.) of natural materials and color matching of textiles
• Products exposed to extreme hot or cold temperatures or excessively dry or humid environments
• Colorfastness or the matching of color of textiles
• Damage by markings or staining; damage by sharp objects or imprinting from instruments
• Damage to textiles or laminate and wood surfaces/edges from exposure to sunlight (including UV rays)
• Products used for rental purposes

Global’s warranty does not cover the costs of transportation or labor. Repair or replacement will be at Global’s option.

Global makes no warranty that any of its products are suitable for any particular purpose and makes no other warranties, express or implied, other than those set out here. As codes and standards vary from one jurisdiction to another, references to compliance are solely for convenience and without any representation as to accuracy or suitability. Users must verify the suitability of such information or product for their specific application. In no event shall Global be liable in either tort or contract for any loss or direct, special, incidental, consequential, or exemplary damages.

Global’s warranty applies to products sold within the United States of America, Mexico, the Commonwealth of Puerto Rico and Canada.

It is our pleasure to provide you with high quality products. We stand behind the craftsmanship of our products and accordingly guarantee our work with the following warranty.

For Holly & Martin to assist you in a timely manner, we request that you inspect the product you have ordered thoroughly for defects, damage and/or missing hardware or components immediately upon receipt. We also suggest that you retain a record of purchase, such as a sales receipt, and the accompanying shipping paperwork

This warranty is applicable solely between Holly & Martin and you, the original purchaser.

The warranty guarantees that the product you have purchased and all of its components are void of defects in material or craftsmanship. “Defects” are defined as any imperfection which may impair the proper use of the product.

This warranty is applicable only under conditions of normal use. The warranty does not cover defects caused by improper assembly or dis-assembly, defects occurring after purchase due to; product modification, intentional damage, accident, misuse, abuse or negligence, cosmetic damage, labor or assembly costs. On damaged goods, Holly & Martin will replace the item 100%. A 15% restocking fee applies.

1. This warranty covers goods supplied by Holsag Canada against defects in workmanship and material except as specifically excluded, for a period of one (1) year from the date of receipt of the goods.

2. The following are specifically excluded from the warranty:

Every time you purchase a HON product, you’re making an investment in your future. We’re proud to play a part in that future, and you can trust us to do our best for as long as you need us.

The HON Full Lifetime Warranty is our assurance to you that the HON desks, workstations, seating, tables, or storage you purchase will be free from defective material or workmanship for the life of the product.

In the unlikely event that any HON product or component covered by the HON Full Lifetime Warranty should fail under normal workplace use as a result of defective material or workmanship, HON promises to repair it. If we are unable to repair it, we will replace it with comparable product or, if you prefer, we will refund your purchase price.

WHAT’S COVERED BY THE HON FULL LIFETIME WARRANTY?
Your HON Full Lifetime Warranty applies to product manufactured after January 1, 2011. All HON product lines, materials, and components are covered by your HON Full Lifetime Warranty except for the items described below.

The specific product lines, materials, and components listed below are covered under HON’s Full 12-Year and Full 5-Year Warranties (from date of purchase).

HON’S FULL 12-YEAR WARRANTY

HON’S FULL 5-YEAR WARRANTY
These warranties apply to HON products sold within the United States of America, U.S. Territories, and Canada, as well as U.S. Military and Federal Agency purchases (regardless of location).

IS ANYTHING NOT COVERED?
There are a few exclusions to the HON Full Lifetime Warranty and to the 12 and 5-year warranties. These exclusions are:


WARRANTY REQUESTS OR QUESTIONS?
We are your authorized HON dealer and your answer in supporting your warranty requests.  To obtain service under this warranty, please contact us at our toll free number; (877) 471-7902.

THAT’S YOUR HON FULL LIFETIME WARRANTY. AS AN OWNER OF HON PRODUCT, THE WARRANTY EXPLAINED HERE IS YOUR SOLE AND EXCLUSIVE REMEDY. THERE ARE SOME EXCEPTIONS IF YOU PURCHASED THE PRODUCT FOR HOME OR PERSONAL USE WHICH ARE EXPLAINED BELOW. TO THE EXTENT ALLOWED BY LAW, THE HON COMPANY MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE HON COMPANY WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES.

A WORD ABOUT PURCHASES FOR HOME OR PERSONAL USE
Please note, this section only applies if you purchased your HON product for your home or for your own personal or family use. HON’s warranties give you specific legal rights and you may have other rights, which vary from state to state. As a consumer purchaser, the complete exclusion of implied warranties noted in the above paragraph does not apply to you, however, to the extent allowed by applicable state law, the implied warranties are limited to the applicable term of the warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.

KAS offers a 1-year limited warranty from manufacturing defects from the date of purchase under normal usage. Commercial wear and damage caused by racks/clips, negligent use or care is not covered.

Please note that finshes can vary between each collection. For instance, the medium oak in the Brewster series might not match the medium oak in the Lenox series.

It is our pleasure to provide you with high quality products. We stand behind the craftsmanship of our products and accordingly guarantee our work with the following warranty.

For Lesro to assist you in a timely manner, we request that you inspect the product you have ordered thoroughly for defects, damage and/or missing hardware or components immediately upon receipt. We also suggest that you retain a record of purchase, such as a sales receipt, and the accompanying shipping paperwork.

This warranty is applicable solely between Lesro and you, the original purchaser.

The warranty guarantees that the product you have purchased and all of its components are void of defects in material or craftsmanship. "Defects" are defined as any imperfection which may impair the proper use of the product.

This warranty is applicable only under conditions of normal use. The warranty does not cover defects caused by improper assembly or dis-assembly, defects occurring after purchase due to; product modification, intentional damage, accident, misuse, abuse or negligence, cosmetic damage, labor or assembly costs.

All Lesro frames and assemblies are warranted against defects in materials and workmanship for the life of the product. Fabric and vinyl covering is warranted for 2 years from date of shipment.

It is our pleasure to provide you with high quality products. We stand behind the craftsmanship of our products and accordingly guarantee our work with the following warranty.

For Lumisource to assist you in a timely manner, we request that you inspect the product you have ordered thoroughly for defects, damage and/or missing hardware or components immediately upon receipt. We also suggest that you retain a record of purchase, such as a sales receipt, and the accompanying shipping paperwork.

This warranty is applicable solely between Lumisource and you, the original purchaser.

The warranty guarantees that the product you have purchased and all of its components are void of defects in material or craftsmanship. “Defects” are defined as any imperfection which may impair the proper use of the product.

This warranty is applicable only under conditions of normal use. The warranty does not cover defects caused by improper assembly or dis-assembly, defects occurring after purchase due to; product modification, intentional damage, accident, misuse, abuse or negligence, cosmetic damage, labor or assembly costs. Lumisource provides a ninety day warranty on all damaged goods. Consumer pays shipping costs and must be returned in original packaging and re-sellable condition within ninety days.

Office Star Warranty:

Space and Proline II Warranty:

Space and Proline II chairs are warranted* from the date of purchase against failure due to material and workmanship as follows:

• Lifetime and component Parts Including pneumatic cylinder, control mechanism, base and casters.
• Three Years on upholstery fabric and foam against wear and deterioration

*All warranties are limited to the original purchaser for normal commercial usage defined as a standard forty hour week by persons weighing 250 lbs. or less.

This Warranty does not cover labor, freight or damages caused by neglect abuse, misuse, alterations or damage caused during shipment or by fire, flood or other natural disaster.

Work Smart Series Warranty:

Office Star Products warrants all "Work Smart Series" chairs on all non-moving metal parts for 15 years. Swivel/tilt mechanisms, pneumatic cylinders, wood, plastic parts, base and casters for 15 years. Swivel/tilt mechanisms, pneumatic cylinders, wood, plastic parts, base and casters for five years. Upholstery fabric against wear and deterioration for three years. We cannot warrant leather against routine scratching and scuffing, as all leather is subject to minor blemishes in use.

All warranties are limited to the original purchaser for normal commercial usage defined as a standard forty hour work week by persons weighing 250 lbs. or less. All manual chairs have a weight limit of 150 lbs.

When usage is more than 40 hours per week, a two year warranty on all parts applies. Fabric is warranted for one year.

This warranty will not cover labor, freight or damage caused by neglect, abuse, mis-use, alterations or damage caused by shipment, fire or flood.

Office Star warrants all other chairs on a non moving metal parts for 5 years. Mechanisms, pneumatic cylinders, wood, plastic parts, base and casters for two years. Upholstery fabric against wear and deterioration for one year. All Warranties are limited to the original purchaser for normal residential usage by person weight 200 lbs, or less. All manual chairs plus 299, SC165, SC1656 and 5024 have a weight limit of 150 lbs,

To make a warranty claim, contact Parts Department. Provide model number and description of the problem. At its option, Office Star Products will:

• Supply compatible components of current manufacture
• Repair the customer's component

The customer must prepay freight on any components returned to the factory. Return freight on components still in warranty will be paid by Office Star Products.

All Work Smart chairs are built to meet or exceed ANSI BIFMA Standards

Order Changes and Cancellations Due to expedited shipping schedules. Office Star Products must limit customer changes and cancellations. A restocking charge of 20% will be invoiced for any product cancelled or changed after production has begun. Production normally begins 48 to 60 hours after receipt of order.

Care and Cleaning:

• Vacuum or brush fabrics at least once a week. Protect from glaring sunlight
• Use a damp cloth to clean other surface areas
• Check screws for tightness, clean and lubricated moving parts such as chair controls and caster every four months.

Innovative Seating
Innovative Seating chairs are warranted* from date of purchase against failure due to material and workmanship as follows:

• 15 Years on non-moving metal parts.
• 10 Years on structural integrity of chair frame.
• 5 Years on swivel tilt mechanisms, pneumatic cylinders, casters.
• 3 Years on upholstery fabric against wear and deterioration (except leather).

*All warranties are limited to the original purchaser for normal commercial usage defined as a standard forty hour work week by persons weighing 250 lbs. or less. When usage is more than 40 hours per week, a two year warranty on all parts applies. Fabric is warranted for one year. To make a warranty claim, contact Customer Service. Provide model number and a description of the problem. At its option, Innovative Seating will:

1. Supply compatible components of current manufacture.
2. Repair the customer's component.

The customer must prepay freight on any components returned to the factory. Return freight on components still in warranty will be paid by Innovative Seating.

5 Year Warranty

Seating To Go Warranty

Offices To Go warrants its products to be free from defects in material and workmanship subject to the limitations below. This warranty is made by Offices to Go only to original end user customers acquiring the product directly from authorized Offices To Go dealers. The customer's sole remedy under this warranty is limited to repair or replacement at Offices To Go's option. Consent from Offices To Go must be obtained before any warranty work is performed. This warranty shall not apply to any products which must be replaced due to normal wear and tear, negligence, abuse or "accident", shipping damage or product use other than in accordance with written instructions or warnings. It will also not apply when product has been modified or altered, repaired or refurbished by someone other than Offices To Go. This warranty does not cover the cost of transportation or labor. Offices To Go can make no warranty that any of its products are suitable for any particular purpose and can make no other warranties, expressed or implied. In no event shall Offices To Go be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is not valid if the products are used for rental purposes.

Under this warranty, claims must be made within the following periods from the original date of purchase: (a) non-moving parts are warranted for five years; (b) gas cylinders, mechanisms and other moving parts are warranted for two years; and (c) upholstery materials and foam are warranted for two years.

Warranty is based on an eight hour, single shift work day for users weighing up to 250 pounds.

NOTE: Select light duty stacking chairs; OTG11693, OTG11694, OTG11696, and OTG11697, are warranted for users weighing up to 200 pounds

Desking to Go Warranty

Offices to Go warrants its products to be free from defects in material and workmanship subject to the limitations below. This warranty is made by Offices to Go only to original end user customers acquiring the product directly from authorized Offices to Go dealers. The customer's sole remedy under this warranty is limited to repair or replacement at Offices to Go's option. Consent from Offices to Go must be obtained before any warranty work is performed. This warranty shall not apply to any products which must be replaced due to normal wear and tear, negligence, abuse or "accident", shipping damage or product use other than in accordance with written instructions or warnings. It will also not apply when product has been modified or altered, repaired or refurbished by someone other than Offices to Go. This warranty does not cover the cost of transportation or labor. Offices to Go can make no warranty that any of its products are suitable for any particular purpose and can make no other warranties, expressed or implied. In no event shall Offices to Go be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is not valid if the products are used for rental purposes.

Under this warranty, claims must be made within the following periods from the original date of purchase: (a) non-moving parts are warranted for five years; (b) drawers, slides, leveling glides, locks and other moving parts are warranted for two years.

Warranty is based on an eight hour, single shift work day.

Limited Product Warranty

OSP Furniture includes office casegoods, coordinated wood guest seating and metal files manufactured for quality and durability. These products are warranted from the original purchase date and to the original purchaser for normal commercial usage – defined as a standard forty-hour work week and by persons weighing 250 lbs. or less -- according to the below-listed schedule and limitations.

Casegoods

• 10 years against failure due to materials and workmanship
• Laminate finishes are covered for a period of 5 years
• Veneer finishes are covered for a period of 3 years
• Electrical components are not covered by this warranty

Wood Guest Seating

• 5 years structural integrity of frame
• 3 years on seating wood finishes
• 3 years on upholstery fabric against wear and deterioration (except leather)
• Leather is not warranted against routine scratching and scuffing, as leather is subject to minor blemishesin use. Minor variations in color, texture and grain are a natural part of leather hides, and therefore, are not covered by this warranty.

Metal Files

• Limited lifetime warranty against failure due to materials and workmanship.

Grain, color and finishes
Variation of grain and color are natural, inherent characteristics of wood, a living material. This variation is part of the beauty of real wood and anticipated in wood veneer furnishings. Therefore, OSP Furniture is not warranted to match in grain or color or texture. It is a natural phenomenon for wood grain to change in color as it ages, and wood finishes are not warranted for color-fastness.

Warranty Exclusions
This warranty will not cover labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of Office Star products. The warranty does not cover cosmetic damage that may result from normal use. Liability for incidental or consequential damage is excluded. The user assumes all risk of injury resulting from use of this product.

This warranty applies only to products purchased through authorized OSP Furniture dealers and products sold within the United States of America and the Commonwealth of Canada. This warranty does not apply to products used for rental purposes.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Limited Lifetime Warranty:

Safco warranty obligation:

We pledge to repair or replace, at Safco’s option, any Safco product or component that is defective in material or workmanship for as long as you, the original purchaser, own it. This warranty is subject to the provisions below.

Liability Limitations:

The following listed parts, components and supplies are covered under warranty in accordance with the below schedule following the product purchase date.

• Twelve Years - Wood seating
• Ten Years - Seating controls and Rumba Series Laminates
• Five Years - Glides, casters, and polymer-based components, stacking chairs, user adjustable work surface mechanisms, seating upholstery fabrics, foam, laminates, veneer finishes and other covering materials, drawer glides and power strips.

Warranty Subject to Exclusions:

Exclusions pertaining to this warranty are as follows but are not limited to:

• Product or product components utilized with the intent to rent or lease.
• Freight damages; Safco is not liable for any product damages sustained during shipping or handling operations. Safco provides specific policies and requirements regarding shipping and handling and reserves the right to review and address product distribution matters separately.
• Normal wear and tear.
• Product negligence; A product is not considered defective upon improper installation, or misuse of the product or its components.
• Alterations or attachments to the product that were not approved by Safco.
• All corrugated products or components.
  

Safco’s warranty obligation is limited to normal use upon receipt of our products.

Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40) hour workweek. To the extent that a seating product is used in a manner exceeding this, the applicable warranty period will be reduced in a pro-rata manner.

Models warranted for multiple shifts:

• Task master® industrial series
• Soft-tough® series
• Workfit® polyurethane series

Warranty Procedures:

Please follow the warranty procedures described below to ensure aptly responsive service.

1. Once a defect has been discovered, the original purchaser must contact Safco immediately (within 30 days of defect detection) with the serial number(s) from the product(s) in question.
2. Upon inspection of the product(s), Safco will collect all relevant information necessary for review of the request.
3. Product replacement, replacement parts, and repairs will be authorized by a customer service representative if acknowledged to be necessary under product warranty eligibility conditions.

Specific Limitations Regarding Color Variations, Fabrics and Finishes:

Natural products have varying grains and colors. Due to such natural variations occurring in materials such as wood and leather, these characteristics are not considered defects. Safco does not warrant the color-fastness or matching of colors, grains or textures of such materials.  Materials supplied, selected or provided by the customer (COM) are not warranted.

THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED OTHER THAN THOSE CLEARLY STATED HEREIN. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. Buyer is responsible for freight to and from factory on all warranty claims. Any description of the goods sold here under, including any reference to Buyer’s specifications and any description in catalogs, circulars and other written material published by Safco, is the sole purpose of identifying such goods and shall not create an express warranty that the goods shall conform to such description. SAFCO WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES NOR FOR ANY SUM IN EXCESS OF THE PURCHASE PRICE.

Studio Designs (the "Company") warrants to the Original Purchaser that this product will be free from defects in its workmanship and materials, under normal residential use and service conditions, as described herein.

"Defects" as used in this warranty, is defined as any imperfections which impair the use of the furniture or product. The Company will repair or replace, at its option, without charge to the original purchaser only, the defective products or parts for a period of Ten (10) years or Thirty (30) days on closeouts and discounted products from the date of purchase and while owned by the Original Purchaser.

Replacement parts can only be supplied if parts are available. Items out of production may be unavailable. This warranty shall be effective for the applicable time period beginning from date of purchase as shown on your original sales receipt. The Company's obligation under this warranty is limited to repairing or replacing products or parts as provided herein. This product has been designed for and is intended for residential use only. This warranty is Original Purchaser's sole remedy for product defects, and this warranty does not extend to any product, or damage to any product, caused by or attributable to abuse or misuse, products used for commercial or rental purposes, use modification of, or attachments to the product, and products or parts not used, maintained, or installed in accordance with the company's installation, maintenance and/or applicable guidelines. The warranty extended hereunder is in lieu of any and all other warranties, express or implied, including without limitation any implied warranty of merchantability or of fitness for a particular purpose. The company will not be responsible for indirect, special, incidental or consequential damages.

This warranty is limited to merchandise purchased in the United States. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which may vary from state to state. The company will advise you of the procedure to follow in making warranty claims.

Telephone Studio Designs at 866-942-0492 to explain the defect and give your name, address, and telephone number. Please be prepared with the model number of the product, date and place of purchase.

Ten Year Limited Warranty

Virco warrants that its products shall be free of all substantial defects in original material and workmanship that may become evident within ten (10) years from the date of purchase. This limited warranty does not cover apparent defects caused by abusive or abnormal use of the product, modification or alteration of the product, improper assembly or failures resulting from inadequate inspection and maintenance.  Virco may repair or replace, at its option, any portion of the subject product, which proves to be defective under the terms of this limited warranty at no further cost to the buyer. THERE ARE NO IMPLIED WARRANTIES OF FITNESS OR MERCHANTABILITY, AND THERE ARE NO OTHER EXPRESS WARRANTIES BEYOND THE WARRANTIES EXPRESSED HERE. Virco shall be liable under
this limited warranty only for the cost or, at its option, the repair or replacement of defective products. All incidental or consequential damages, which may arise, including, but not limited to business losses,
personal property damage, and third party liabilities are hereby expressly excluded. Also expressly excluded under this warranty are glides, torsion bars, and vinyl and fabric upholstery material, except
as may be offered by the product source.